Your prescription will be ready for collection 48 hours later, excluding weekends and bank holidays. For example, a request left on a Friday, will be ready for collection the following Tuesday, after 4.00pm.
You may order your prescription in the following ways:
- By telephoning 0114 233 2803 between 11.00am and 4.00pm.
- By handing in repeat prescription requests at any time during opening hours.
- By faxing a request on 0114 233 3900.
- By letter - please enclose a first class stamped addressed envelope if you wish this to be posted back to you. Please allow five days for delivery.
- Online using the SYSTMONLINE service.
The most reliable way is to hand in the tear off section of your previous month's prescription (please tick the items required).
We can also assist with repeat dispensing. This means that your pharmacist keeps up to six months of prescriptions at a time, avoiding you to reorder them at the surgery.
Please ask at reception about telephone prescription requests.
Order Repeat Medication Online
You are now able to order repeat medication online using the SYSTMONLINE service.
Please note: Before you are able to use this service you must first have access to your personal registration information.
OBTAINING YOUR REGISTRATION INFORMATION
To obtain your registration information: Come to the surgery and ask at the reception for details of how to register for SystmOnline. You will be given a letter with your own unique registration details. Then follow the simple instruction below.
FIRST TIME USE OF ONLINE
Click on https://systmonline.tpp-uk.com and enter the login and password obtained from the surgery, then follow the instructions. You will be asked to change your password to something more memorable. You can then register and use our online service.
You will be called either half yearly or annually for a medication review by the doctor. This is required to make sure that the medication you are receiving is working correctly and you may be required to have blood tests, either prior to the visit or afterwards.
Change of Address or Telephone Number
Please inform us of any change of address, name or telephone number as soon as possible. This is extremely important as we may need to contact you urgently.